My family & I have been patients of Dr. Down's for approx. 15 yrs, and really appreciate him and his great staff. They always make us feel like a member of their family. I was just there yesterday for my annual exam. Jennifer was wonderful, helped me take the various tests, and then select my favorite style of frames to try-on. And Dr. Downs is quick & pain-less. They understand that we want to get-in & get it done quickly. They've been doing it for many yrs and are very professional.