Thank you to Ananda downtown and west for a great cut and color. I was a first time customer with Ann who cut and colored my hair. We used an all over color, something I wanted to try, and it came out a bit darker than I had expected. Ann and I discussed giving it a couple of days and if needed, we could run a few highlights through. Well, I called back the next day as I would be traveling for a week and did want a few highlights. Ann was not working for the next several days so I was confirmed for an immediate "edit" appointment at west. The receptionist and stylist (Michelle) were very inviting and friendly. Again, Michelle sat and discussed my hair before proceeding. The highlights, on top of the previous cut and color, turned out amazing. Thanks to everyone, I will be back and would be very comfortable either downtown or west.