**This 3-star rating is for ALL of my experience and results**
My experience with Catherine was wonderful! She was kind and patient and extremely helpful. The three stars, however, come from my at-home results, with which I am only somewhat satisfied. I was scheduled for a Brazilian Blow-out, but when discussing my natural curl pattern and what I wanted out of a treatment, Catherine went and spoke to another stylist, came back, and said that the other stylist recommended a Super Silk instead. I have no idea what was said, if there was some miscommunication along the way somewhere, but my results are only about HALF of what we discussed. I repeatedly and specifically described what I was hoping for as a result of AIR-drying--as in washing it, brushing it, and nothing else because my body simply doesn't have the energy to spare. When I asked about air drying, Catherine pointed to another client down the row and said it should look like her hair--which was straight, with a little bit of body to it. I was informed that some curling could still take place, but that the treatment would definitely lengthen my natural curl pattern. It has done no such thing. My hair still curls exactly the same way, and the top-most layer still gets pretty frizzy, with or without product.
I am pleased with what my hair is doing--once its styled. It takes slightly less time for me to blow-dry and straighten my hair, sure. But my hair is also now getting dirty/greasy and weighed down faster than before so I'm still styling it as much as before because I'm doing it slightly more frequently. I do like that once I fix it, it pretty well stays put, and that it really is about 95% heat/steam/humidity resistant. But I am still having to straighten it, which was the main reason I wanted to get my hair treated in the first place--so I could stop having to work at it, and, therefore, damage it so much. I was very clear about this expectation from the very beginning.
I love Anazao, I will definitely return and try something different in the future, and I would love to work with Catherine again. But I figured you would probably want to know that I am rather disappointed with the results, especially after spending that much money on it.