Andersen Plumbing & Heating, Inc.
HVAC & Plumbing
700 Terry Ave
Aurora,
IL
60506
(630) 554-8496
Mon - Fri: 7:00AM - 4:30PM
Sat - Sun: By appointment only
About
Andersen Plumbing & Heating Inc. formerly Johannessen Plumbing & Heating has been a mainstay in the plumbing community for over 25 years. Started as a family business, Chad Andersen acquired the business in 2011 after having worked for the family since 2006. APH specializes in quality service plumbing and HVAC at affordable prices. We maintain open and honest lines of communication. Our customers receive sound advice about any situation that they're dealing with. At Andersen Plumbing and Heating, we work hard to build lasting and trusting relationships with our customers in Aurora and the surrounding areas.
Services
- Bathtubs
- Boiler Maintenance/Installation
- Commercial/Industrial Plumbing
- Copper Pipes
- Drain Field Restoration
- Drains
- Emergency Plumbing Services
- Faucets
- Galvanized Pipes
- Garbage Disposals
- Gas Lines
- Plumbing Installation
- Plumbing Repair
- Plumbing Replacement
- Sewer Lines
- Sewers
- Showers
- Sinks
- Standard Water Heaters
- Storm Drains
- Tankless Water Heaters
- Toilets
- Water Treatment
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Chad Andersen
Rebecca Andersen
5 stars Kathleen P Featured review
My recent experiences with Andersen Plumbing & Heating (APH) were by far my best experience with a plumbing company. I am happy to say, I finally have my go to plumbing company. In the past month, I had our hot water heater replaced and a new sump pump with a backup system installed. Both times, Morgan, answered my call and immediately addressed my concerns. When my hot water heater went out, Morgan asked if it was possible to send pictures of my hot water heater and a close-up of the label. After receiving my texts, she promptly called me back with a quote and a timeframe for when a replacement could be installed. My water heater was installed within a few hours and the technician was professional and polite.
A month later, concerned about the life expectancy of our sump-pump, I called APH to get a replacement estimate. Morgan, again, answered promptly and I explained what I was looking for. This is where APH, in my opinion, set themselves apart from others. Instead of just receiving brochures with options, I received a phone call from one of their plumbers directly. Mario was extremely helpful in explaining all options and provided the pros and cons of each system. After answering all my questions, I requested a brochure on the recommended system. Morgan, promptly, emailed the brochure. After reviewing the information, I had a few more questions. Since it was late, I emailed my questions expecting a response the next day. Instead, I received a call from Mario who answered all my questions. When Mario came to install the new system, he was professional, polite, and very personable. He walked me through the entire system; explained all the features, ensured the system was working properly for all possible scenarios and answered all my questions.
APH's customer service and attention to details is what sets them apart. I cannot say enough about how helpful everyone was. I would highly recommend APH!
Thank you for the great review, Kathleen. We greatly appreciate your business and kind words!
5 stars Frank & Nancy H Customer since 2022
Professional, quick and installer was terrific. Andersen is always the best.
5 stars Tom S Customer since 2024
The guys who came to my house to diagnose the issue, provide estimate, and install the equipment were very professional. ... Read More
5 stars Jeff O Customer since 2024
JC and Sean were great. They explained everything to me very clearly and did a great job. Super nice guys and a great ... Read More
4 stars Nick P Customer since 2024
The team was very responsive and friendly. They didn't mind me asking questions to learn what they were doing and did th ... Read More
5 stars Gary M Customer since 2024
Fastest service call ever. I had an emergency with the sump pipe spraying all over the basement when the pump activated. ... Read More
5 stars Michelle G Customer since 2018
I love your company and all your lovely workmen.
I truly respect your business and refer you when ever someone is askin ... Read More
5 stars Tom & Kathy R Customer since 2014
Jason is great! Our shower problem was not only fixed, it now works like new!
5 stars Jim & Dorothy B Customer since 2023
Antonio and Sean were very professional, knowledgeable and timely.
We will be contacting Andersen for all of our plumbin ... Read More
5 stars Michelle G Customer since 2018
Excellent And knowledgeable.
5 stars Tim & Nance M Customer since 2023
Techs were on time , knowledgeable,& efficient. Also polite& genuinely helpful. Great guys! Great company. Very satisfie ... Read More
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