My Brother Dan has learning disabilities, he brings his cat Midnight regularly to get her nails clipped, vaccinations and such. I cannot be there most of the time with him. Your staff is always always very patient and understanding with him, helpful in calling me with any questions. I am so very grateful to all of you for your help as Midnight is his whole world. If I lived closer and had a pet again, I would definitely be another client! Thank you again!