3990 S Bascom Ave Ste 2
San Jose, CA 95124

Mon - Thu: 8:00AM - 5:00PM

Fri: 8:00AM - 12:00PM

Sat - Sun: Closed

97.5% would refer friends and family to us

4 stars Customer since 2000

Very good! Everyone was friendly and professional.

5 stars Customer since 2000

I received excellent service from the staff.

Everyone made me feel welcome when I arrived.

5 stars Customer since 2010

Great service

5 stars Customer since 2007

My checkup was thorough, my questions are answered & the dentist was very professsional

3 stars Verified customer

I have been a long time patient of Rex Hoover DDS and then Andrew Hoover DDS, the practice is now being changed to another organization since Andrew Hoover is leaving. At my last appointment for cleaning, I was asked by the hygienist that to get a full complement of x-rays. I told him I get regular dental cleanings every 4 months with the Hoovers and I do not get x-rays unless there are symptoms and they regularly exam me. I also stated this has worked very well for me and presently I have had no symptoms as well as recently having a panoramic x ray by an orthodontist. The hygienist, asked me to sign a waiver to not getting x-rays as policy of the new ownership. In reading the waiver, one clause stated that if I sign the new organization would not warranty any work they did. I politely stated that I did not want to pay for a procedure I did not want, have not needed, nor sign a document that absolved the organization of any issues of their work. He understood and proceeded to do a fine job cleaning my teeth. When I went to pay, I was asked again to sign this document and once again had to explain that it was unreasonable to me to pay for a procedure that I did not want nor needed and sign a document that was unreasonable to me. I have had excellent care with Rex and Andrew Hoover and have no experience with the Dentists hired to take over. This review is about being unhappy with my experience of feeling I was being coerced into signing a document I felt unreasonable and paying for an x- ray I did not want.

5 stars Customer since 2000

The staff is pleasant and helpful.

Dr Andy is always thorough with his exam and provides good advice on best practices to keep my teeth healthy.

5 stars Customer since 2015

The whole staff are great to be around. They are always upbeat and very friendly. Dr Andrew is the best. I shall really miss him very much when he leaves.

5 stars Customer since 2000

Very nice and accommodating. I had to change my appointment and they were so helpful

5 stars Customer since 2000

Very Efficient today

5 stars Customer since 2014

Great service as usual.

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