In the past, I’ve always had hygienists that were super gentle at your practice which is one of the reasons why I love Berg Dental. During my last visit, my hygienist hurt me several times, kept splashing stuff all over my face, blinded me with the light. I’m assuming she was new because she also forgot to give me my toothbrush and paste at the end. She was very nice though.
Thank you for your feedback. We value your opinion, and our top priority will always be the comfort of our patients during their visit. I apologize for your less than favorable experience at your last visit. Your provider during that visit was a temp that was filling in for us while your hygienist was on her honeymoon. While this doesn't excuse your dissatisfaction, I would like to ensure you this will not be an issue for upcoming visits. Again, thank you for your response and being a valued, loyal patient! Keep Smiling :)