Hi. The nurse and the doctor were very professional and friendly. One thing that occurred to me is that the doctor did not discuss my symptoms with me. At the beginning of the appointment I described my symptoms to the nurse, and she wrote them down. Then the doctor came in. He told me he wanted to do an MRI. He also prescribed medication for my phonophobia. However, after I left, I realized that we never actually discussed the slew of symptoms that I described. Perhaps he wanted to wait to look at the MRI. I don't know. Also, when I left, I was given a piece of paper that says that I have chronic tension type headaches. This was not discussed with me either. I suppose he will discuss these types of details in my 1 month follow up, when we have the MRI results, but I don't know.
Also, I received an email saying that angels has a new web based communications system. I found the email to be very confusing, as the only option to register for the portal was a button that says "make an appointment."
I am only stating these things because my feedback was solicited. Overall I feel that I am in good hands with you, and I appreciate the care.
We apologize for the confusion. For clarification, the email you received is merely a means of providing simple communications between yourself and the Angels staff. You may also make appointments through the link provided in the email. Access to the patient portal is accomplished via instructions (and a pin) that should have been provided to you by the front desk associate. If you have misplaced it, we can generate a new one for you on your next visit.