95.0% would refer friends and family to us

5 stars Verified customer

Always a great experience.

5 stars Customer since 2004

I always feel welcome. And always get right in. I've been with them for a good 15 years I would say.

5 stars Customer since 2010

I have 2 pitbull rescues. the pet doctors and technicians have always been good to us. even if Lulu throws herself on her back when she has to go in the back for treatment. they have a great rapport with my animals

5 stars Customer since 2004

We’ve been happy customers for years and are happy to see even with new ownership this year it’s still a great caring place!

4 stars Verified customer

They took great care of my kitten. I am very impressed with Letetia and how well she cared for my animal and how great her customer services was. And the doctor did a very nice job on her surgery. Thank you to both of you.

5 stars Customer since 2018

great people

5 stars Customer since 2015

pin point diagnosis with clear and concise treatment options offered.

fair and affordable $$ charges.and abby rose can`t wait to return.

5 stars Customer since 2004

Animal Care Clinic is a very friendly place. My little Terrier doesn't ever mind going. We were there just to get his flea pill and they were having a busy Saturday morning. I didn't have to wait long at all.

5 stars Customer since 2004

Good care and friendly service!

5 stars Customer since 2013

As always, the staff was wonderful, informative, and obviously loves animals!! I love how they get down on the floor with the big fur babies and visit with them and love on them!!

Thank you guys!! Been complaining my for years and will continue to return!!

Also in Vancouver


Martin J. Matovich, DMD

5 stars 586 reviews

The actual teeth cleaning was perfect, she is always wonderful. What was terrible customer service was upon arriving the secretary stated there was a mistake with scheduling and that they put the appointment 1 day early and my insurance would not cover my visit? She then stated she tried contacting me- Ezcuse me, I have 2 smart phones which are linked to each other and I've got 3 emails which are also linked! There was NO voicemail and there was NO email sent to ANY of my contacts. The only contact was the email confirmation of my up coming appointment!!!! Obviously there is a break down in the front office procedures and simply NO excuse to NOT leave a voicemail AND make the extra effort to send an email. Simply incredibly poor customer service by the front desk staff- Again my teeth cleaning was flawless, she was great. Better fix that front desk --
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