94.8% would refer friends and family to us

5 stars Customer since 2018

We are fairly new to this clinic but are very happy with the courteous and helpful demeanor of the staff.

We will continue to take our beloved fur baby there.

5 stars Verified customer

Friendly, loving staff , caring Dr

5 stars Customer since 2018

I'm very happy with the care my puppy, Valentine received! Doctor Amy Pittman was awesome and very knowledgeable! The prices are affordable also.

5 stars Customer since 2017

Best vet I've been to! The entire staff is wonderful and I thoroughly trust them with my pork chop, the furry love of my life. They don't price gouge you either and always go out of their way to make each experience as pleasant as possible. Dr. Lamb is extremely knowledgeable so if your looking for great care, check out this vet.

5 stars Verified customer

I have been to the clinic several times and have only had positive experiences. It is clear the staff truly loves animals and that shows in the care they provide. My cat has had regular check ups, dental cleaning, and most recently, a geriatric panel of tests performed (very fortunately, she is in good health). Dr Lamb is professional and kind. My fur baby gets the best I can offer her, so she will remain a patient At Animal Care Clinic.

5 stars Customer since 2016

So thankful for the extra time that was spent after trimming our dogs nails. He's a big baby(literally) and taking that extra few minutes to comfort him afterwards was so appreciated.

5 stars Verified customer

This clinic was recommended by a good friend. The staff including Dr. Lamb are very kind and understanding, even making our nervous dog and anxious parent feel comfortable with staff. All our questions were answered. Before vaccinations, additional tests or medications were to be dispensed, they showed the cost of services that were recommended to be done and gave options if did not agree to expenses. Would definitely recommend friends to bring their pets here.

5 stars Customer since 2016

great job with Thor. Very good experience. Thank you

4 stars Customer since 2016

The Animal Care Clinic is amazing with pets. Our dog had surgery for many kidney stones in her bladder about 18 months ago. They were amazing with Bella at the time and it was an emergency. There is one suggestion I would have. When the surgery happened labs were done. We were told that at some point we needed to have her labs repeated as there were some abnormalities. When I took her back this week-end they did not remember that our dog needed repeat lab and in fact the Vet did not know she had had kidney stones removed. When they came in to examine her they did not have her chart along so had to go look at her chart AFTER our visit. To me--the chart should come with the animal--and Dr.s should give it a glance before they come in to see the pet--so that issues that occurred at the animals last visit can be checked out and addressed again if necessary.

5 stars Verified customer

The staff is always so kind and they clearly love animals.

Also in Vancouver

Dental

Martin J. Matovich, DMD

5 stars 604 reviews

The actual teeth cleaning was perfect, she is always wonderful. What was terrible customer service was upon arriving the secretary stated there was a mistake with scheduling and that they put the appointment 1 day early and my insurance would not cover my visit? She then stated she tried contacting me- Ezcuse me, I have 2 smart phones which are linked to each other and I've got 3 emails which are also linked! There was NO voicemail and there was NO email sent to ANY of my contacts. The only contact was the email confirmation of my up coming appointment!!!! Obviously there is a break down in the front office procedures and simply NO excuse to NOT leave a voicemail AND make the extra effort to send an email. Simply incredibly poor customer service by the front desk staff- Again my teeth cleaning was flawless, she was great. Better fix that front desk --
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