I had my kittens both front declawed, neutered and spayed. The office was professional and friendly. They followed up after the surgery to let me know how they were doing and they were ready for me when I picked them up the next day. The information on care was given verbally as well as written, which was helpful since they went home with medication.
They also followed up the day following the surgery. Unfortunately I was unable to return the call since they called on Sunday after the office closed. They did give me emergency numbers to call, but my question was not that serious so I waited until Monday to call the office.
The only reason I am not giving them 5 stars is they made a mistake on my bill (over $100) that I had to bring to their attention. It was corrected though.