97.6% would refer friends and family to us

5 stars Customer since 2007

Poppys grooming was awesome. I really appreciate the groomers taking time with poppy especially around her face and giving us tips on brushes and combs for us to use. Since we had waited longer due to a death in the family Poppy was matted even though I brushed her but now I know to use a wire brush then a comb.

5 stars Customer since 2007

Dr. Adam Conroy and all the veterinarians and support staff consistently provide loving, compassionate and competent professional care. We are proud that our dog Pumpkin has the same doctor who has done -- and is doing -- so much to bring a happy ending to the criminal tragedy of Trinity.

We consistently recommend Animal Care Clinic of Randall Pointe to our pet-owning friends.

5 stars Verified customer

Very helpful & efficient.

5 stars Customer since 2007

Always great care

5 stars Verified customer

Great place, love Dr. Adam. Thanks to everyone that takes great care of our dogs and their needs.

5 stars Customer since 2012

The whole staff is great!

5 stars Customer since 2017

Always a GREAT experience

5 stars Customer since 2009

You are the best I have every been too & made it very nice & understanding when I had to put Crystal down

Thank you very much

Dr Adam is the best and only one I will bring Ginger too

2 stars Verified customer

Dr Brittany was amazing. She immediately came out and introduced herself to my pet and family. She conducted herself very professionally during her exam and explained her honest opinion on concerns our family had. Overall, was a great experience and I enjoyed the fact that she was so compassionate and playful towards my pet.

Recently had Dr Dan or whoever the young guy is. Was not the best experience. He did not come out to introduce himself, just saw him peek through the window a few times. All the treatment and assessment was done in another room by the vet tech unlike with the previous docs doing it in front of us. Then when he finally comes in the room he immediately starts pitching preventative medicine like used cars salesman. When I asked the price of a treatment he had been pitching he jokingly said it was a "couple thousand" dollars. Sorry doc but we aren't here for comedy hour. Overall, it was not a professional experience that we had come to expect to say the least. He did not seem compassionate towards our pet. More concerned with telling stories about himself. Will not be bringing our pet back here. Stay with the female Docs here, they don't let ego get in the way of doing a good job and providing a good experience for your pet and family.

Animal Care Clinic of Randall Pointe replied:

Thanks so much for giving us this feedback. Our mission is to care for pets and their people and we are sorry we did not meet the expectation. We will definitely take this feedback and use it for training to make the visits great with every doctor. - Katie, practice manager.

5 stars Customer since 2007

great doctors and staff.