95.2% would refer friends and family to us

5 stars Customer since 2018

This place is amazing, the care they provided for my dog Charlee was outstanding. It's hard to find a vet that cares about the animals they are seeing and treat them like they would their own. The prices were acceptable and you cant go wrong with having a caring vet, with good prices that wont break the bank. I drove from Stevenson to take my dog here and it was well worth the drive. Wont ever go anywhere else.

2 stars Customer since 2017

Misdiagnosed my dog with a torn ACL and recommended she have an expensive surgery right away. After I paid a few hundred for the pre-surgery lab work, through their clinic, I decided I should get a second opinion before moving forward with the expensive surgery by a clinic they referred me to. I went to another veterinarian that a friend recommended and found out that my dog does not have a torn ACL. While the few hundred dollars I spent on the lab work is worth knowing that my dog is not sick, it was money I didn't really have to spare and caused a lot of anxiety for me. I'd have been much more upset if I paid more for a problem that didn't exist and put my dog through that stress. I am guessing that the young man who misdiagnosed my dog lacked experience. That being said, I think they are fine for check-ups and basics (the staff is friendly), but I would get the opinion of someone that has been practicing for longer before moving forward with anything major.

5 stars Customer since 2004

We have had the best care for our dogs, for years , (from The Animal Care folks) - this time we were a bit nervous about a tumor removal. The operation was quite successful and our dog is doing great - communication was very good between the Dr., and staff to ourselves.

Costs were reasonable and the post medications easy to administer.

Thank you to all involved, for saving our Heidi -

Well Done

5 stars Verified customer

We had a great first experience with this clinic. Another clinic close by messed on scheduling our puppy's first check up and was unable to see him when we needed. This clinic was quick to work us into their schedule and make something work for us.

5 stars Customer since 2018

Best service I've ever had I'd recommend them very highly I will definitely definitely if I need anything else with my cat done I will choose them first they are very kind and gentle with my cat and very helpful to me

5 stars Customer since 2017

I love the animal care clinic and how much they care for my fur baby dog make us feel special as patients.

1 stars Customer since 2003

always the best

5 stars Customer since 2018

As always Alphie & I received prompt, courteous attention.

I am VERY pleased with the care at Animal Care Clinic & I

Highly recommended them for all your pet care needs.

5 stars Customer since 2018

The staff was very knowledgeable and helpful. Everyone seems to really care about my new kitten.

5 stars Customer since 2004

Amazing, Dr Amy and Vicci did good job on my 21-year-old Sweetie clipping the matting without stress and sedate. Chuck

Also in Vancouver

Dental

Martin J. Matovich, DMD

5 stars 667 reviews

The actual teeth cleaning was perfect, she is always wonderful. What was terrible customer service was upon arriving the secretary stated there was a mistake with scheduling and that they put the appointment 1 day early and my insurance would not cover my visit? She then stated she tried contacting me- Ezcuse me, I have 2 smart phones which are linked to each other and I've got 3 emails which are also linked! There was NO voicemail and there was NO email sent to ANY of my contacts. The only contact was the email confirmation of my up coming appointment!!!! Obviously there is a break down in the front office procedures and simply NO excuse to NOT leave a voicemail AND make the extra effort to send an email. Simply incredibly poor customer service by the front desk staff- Again my teeth cleaning was flawless, she was great. Better fix that front desk --
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