Dr. Shea and all the staff at Animal General are wonderful! I took my recently adopted cat in and, as a new cat mom, I was definitely nervous. Dr. Shea took her time to look at my cat's previous medical records and went through them with me, explaining everything in detail. I, unfortunately, got very bad news but couldn't have asked for a more compassionate and knowledgeable team to help me through everything. Dr. Shea made herself available to talk on the phone when further questions came up. I greatly appreciated her honesty and genuine care for my cat's well-being. It was clear to me that they did not want to make a profit out of my cat's illness, which not all vets do. Dr. Yang and Nurse Maureen were both very empathetic during the last moments and Nurse Maureen made the cutest paw print for me and made sure to call me so I could pick it up. I'm very pleased with the service I received and would not hesitate to go back. Thank you!