Easy to make appointment; very modern and clean facility with cat hormone diffuser in exam room! The cats were very relaxed in their carriers waiting for their turn at exam! Sara, vet tech, carefully took history. Dr Black was very personable, knowledgeable and handled the cats gently during their exam. She answered all questions completely and made sure I was clear on the information; I never felt rushed and left confident that my cats were in excellent care! The practice carries flea/heart worm medicine but also offered option to fax prescription to other medicine retail provider. One of my cats had a medical emergency 4 years ago so I am also glad that the facility isa hospital, if needed. So relieved and glad to have established my pets in a new city with one try!
I took Benji to Animal General for grooming. I was not aware they also were a Vet Clinic. Decided to go ahead and get his vaccinations which were due within a few days. I did not expect a call from the vet who talked to me like Benji was my child (which I consider, btw). She was very thorough addressing everything I had said to the nurse about Benji's health. She suggested supplements that I didn't even know were available to help him with an old injury. I live in Ky, so nice to have a Vet Clinic and Groomer here if needed when staying her in Ft. Myers. When he came out with a cute little bandana, he was adorable!!! The groomer did such an awesome job with his poodle cut.
Dr. Julie is a wonderful, compassionate and extremely up on everything "animal care." She is wonderfully gentle and has a very calming effect on both my pup and I. She always has options for treatments and doe not over treat. The staff is very friendly and well trained. My bulldog is always excited to go. He loves the treats.
I have no doubts that my dog is getting the bes t possible care in South West Florida.
The receptionist and vet were both great with my dog, but I did not expect to spend 90 minutes on a checkup pre-surgery. I was on time for my appointment, but waited over 30 minutes before getting into an exam room.