For typical exams and the like, they seem pretty good here. But we just brought our cat in yesterday for a routine dental cleaning and that changed our review from above average to definitely below average. Our cat has had dental work done elsewhere, so we know it only really requires a small area of hair to be shaved on one leg in order to facilitate the IVs/catheters. Yet here, yesterday, they shaved off literally almost the entire upper areas of both his front legs to do this. I won't go so far as to declare them lazy or careless, but if it's not one of those then it's incompetence.