I've had hit or miss experiences at Anui over the years, but my experience on my most recent visit was definitely a miss. While the new stylist I saw is technically skilled, she did not listen to what I requested at all. This was after a tense consultation where I was clear about basic issues such as length and styling issues with my hair. She gave me the haircut she initially wanted, even after we had agreed on different approach. Not the end of the world as hair will grow back, but for the price I would expect better customer service.