From the second I walked in the door, I was given the best welcome. I only had to wait a couple of minutes for Katty. I was very happy with the haircut she gave me. She was very professional and gave complete attention to the job at hand. My hair is straight and fine and I don't really know how to blow dry well, but with the cut she gave me, I still look neat and stylish just combing it in place after a shampoo. When really going somewhere special, I throw a few large rollers in the top, comb the sides and back in place, and it looks fabulous.