My hairdresser had to leave unexpectedly before my appointment and no one informed me. I was upset when, upon arriving, I was told someone else I never met would be doing my hair and did not even know what she was doing!
Don't get me wrong, I absolutely love my stylist. We had a great rapport, and I really enjoy that she knows my hair type. I was very unhappy with how I was treated during my last visit. The person that did do my hair half washed it, and did a very poor job "styling" it with product alone. I do not blow-dry my hair, just comb, put in product, and go.