I have been thinking a long time about getting artificial turf for my yard. After finally making the decision to go ahead I had four companies lined up for estimates. The first two were landscapers and their prices were in my high range, even though the quality of turf they were offering was a lower quality. Then a rep from Arizona Luxury Lawns and Greens came to do measurements and give their estimate. Their price was the best for me and the quality of turf was better than the others. My lawn was prepped in one day and several days later everything else was completed. The work was quick, yet expertly done. My lawn is now the talk of the neighborhood, since everyone else is working on reseeding for the winter. The decision to put in turf was done to save money on watering, reseeding, lawn care, and just to enhance the attractiveness of my yard.
Chris and his team continue to provide what I would say is "exceptional customer service" This is my second project in the last 6 years with Arizona Luxury Lawns and I could not be happier with the product, staff expertise and the overall professionalism.
The final product looks great! The salesman who gave me the presentation was excellent. Very easy deal. Only problem was the workers showed up later than expected and finished later than I had planned on. Payment was easily done on the phone, but there was an additional charge for a credit card transaction.
Had contacted AZ lawns to repair a spot in my turf. Contact AZ and was unable to provide me with a date. Follow-up and they mentioned it would be the 2nd week in Sept. because they were booked out to then. After a week calling I received a invoice for the repair. The spot was fixed...however they mentioned they would call when someone was heading out which did not happen. Other than that it repair made was great?
We could not be happier with the service we received from Kyle and the team at AZ Luxury Lawns. During the entire process Kyle demonstrated his professionalism and expertise on the design side, available products, and installation process. We had done some research beforehand, but felt truly informed after Kyle's consultation. It convinced us to hire this company for our project. Our new yard was installed less than a week ago and we have already received many compliments from family, friends, and especially neighbors. Through working around some existing landscaping and adding some light grading the turf looks beautiful and very natural.
From the initial consultation all the way to fixing a minor issue with a drip line after the installation process, Kyle was a great person to work with. We would definitely recommend him and AZ Luxury Lawns to family and friends!