Very nice, as always. We recently brought a 2-yr old kitty home from Best Friends Animal Sanctuary in Utah. The B.F. vet gave our little guy a clean bill of health, but he too needs Prednisolone just like Clyde does. Your tech, Xio..... (sorry, can't remember how to spell her name) happily took Leonardo's paperwork and said she'd put it in his new file with you guys. She then refilled Clyde's meds efficiently.
Audra is the one who explained this service and then plugged us into it.
It certainly is nice to have such competent and friendly staff to work with, as they really are part of the foundation of any animal clinic/hospital along with good vets.