After warranty company got it's act together,the initial inspection was done within 2 days. Approval was given for repairs and parts ordered,
Three days later the 2 service techs arrived and completed the service.
My warranty calls for Heating System repairs. My system consists of 3 propane units, but the warranty company would only pay for one.
The estimate by Arrow was reasonable for the repair of the second and third unit was completed along with the first unit.
I asked for management of warranty company to call me, but as usual, no return call.
Thanks to the two techs.