Arrived more than 15 minutes early as instructed by the receptionist Dani. I found that the office was locked with a note taped to the door to come back at 2pm. The hygienist was personable friendly and did a great job with new x-rays, the inspection and cleaning. Afterwards, I met my new dentist Amanda Backtrom who made the assessment of the conditions of my teeth, was informed that my incredibly expensive zirconia crowns that I had previously had done just last year in Southern CA were absolutely no good. It was her recommendation that they be cut out and redone by her. She verbally gave me the reasons why using terms like "my crowns were like a blob" they were not seated properly, etc but when I asked found she was unwilling to document her findings so that I could go to my previous dentist to request a refund and have the issue corrected. Frankly, I am looking for a new dentist with integrity and did not find it here. I am canceling all future appointments at Artesa and seeking a second opinion regarding these crowns. Hopefully I will find a dentist who cares enough to support their patient.