I have an absolutely devastating fear of dentists, and had it not been for excruciating tooth pain, I was content to not visit a dental office. My first visit, while in such pain, was probably the most gentle experience I've had with a dental office. The staff was definitely sympathetic to my fear, and instead of treating it dismissively or by treating me like a child, they truly made me feel they understood and were prepared to bend over backwards to make sure my experience was nothing like the prior ones that left me with such dentalphobia. The second appointment was for surgery to extract teeth. I feel like ten years of dental neglect was fixed while I slept. Everyone from the person who greeted me when I went in to the anesthesiologist and the dentist himself treated me with understanding for my fears, professionalism, and gentleness.
I am now 24 hours post op, and have faith I have found a dentist I can return to for routine care. Dr. Thurm and his staff have been nothing but amazing to work with.