I don't recall many details from my visit on Tuesday but from what I can recall, the doctor and staff were friendly and accommodating. Prior to the visit I was well informed of what type of work would be done that day, and given plenty of information and material to review. After we got home, they provided checklists [for lack of a better way to describe them] of what to do in certain scenario's and what to do in the days that followed my visit. I referred to those lists quite a lot. For the first time in my life, I actually look forward for my follow-up visit. ps - love the fact that Dr. Thurm called to check on me Tuesday night.