We needed a plaque of some kind and we needed it fast. Not only that, but we had to have just the right touch...it was an award to show our organization's admiration and honor for a unique individual. Artisan was able to help us identify just what we needed. In this case it was a bronze eagle with wings spread sitting on a wood block. They took our club's logo, which was fairly intricate an were able to engrave it onto a circular medallion, making it look like a gold engraved coin - awesome. They took the care to send a proof of the text prior to starting the process, gave us a very good price and delivered on time. I would highly recommend this shop for it's attention to detail, customer friendly care and good value. Two Thumbs Up!