98.0% would refer friends and family to us

4 stars Verified customer

The owners and staff are always very friendly and willing to answer any questions about your vehicle.

5 stars Verified customer

Fantastic customer service, responsive, thoughtful and super friendly. Discussed cost BEFORE doing the repair. Performe ... Read More

5 stars Verified customer

My car was serviced exceptionally well and I had a tight timeframe and ASAP finished the work ahead of schedule.

ASAP Auto Repair replied:

Many thanks for your kind words; we were happy to get you back on the road quicker than anticipated. Looking forward to seeing you again!

5 stars Verified customer

ASAP auto repair is a very professional and thorough. They worked on my vehicle the same day I called them and kept me u ... Read More

ASAP Auto Repair replied:

Thanks for your kind words, Susana! We enjoyed meeting you, Jason, and the '02 Toyota Sequoia. Glad to hear she's running great & braking smoother!

5 stars Verified customer

ASAP never fails to amaze me with their exemplary service. My recent service was on time and under budget. Thanks Terr ... Read More

ASAP Auto Repair replied:

You are very welcome, Nancy! It's always a pleasure to see you & the Honda. So happy we resolved that pesky oil pump seal leak quicker & less expensive than estimated.

5 stars Verified customer

Excellent, honest service. Knowledgeable & friendly staff. They accomodated my hectic schedule & surpassed my expectatio ... Read More

ASAP Auto Repair replied:

Thanks so much!! We absolutely love hearing from new friends that had a great experience at our shop. Looking forward to seeing you & the Durango again.

5 stars Verified customer

Extensive repairs completed while we were out of town. Car runs fine. Don contacted us several times to update us as to ... Read More

ASAP Auto Repair replied:

Thanks for taking a minute to review us, Jeff! We love it when new friends are treated well. Hope you & the 2001 neon are enjoying a smoother ride and quieter stops!

5 stars Verified customer

ASAP Auto was nothing but great. My headlights needed a very specific bulb. Not only did they allow me to keep my car th ... Read More

ASAP Auto Repair replied:

Glad we were able to get the headlight issue resolved AND that Rodney made your experience a good one!

1 stars Verified customer

ASAP used to be my go-to place, but I think they have become a victim of their own success; meaning they have gotten so ... Read More

ASAP Auto Repair replied:

Bert, I am truly sorry your experiences earlier this year were less than great. I will continue to try to reach you so that we can discuss it further and am saddened that you didn't feel comfortable bringing this to my attention at the time of service. It has obviously bothered you for several months and that bothers me!

The technician that left a tool in the 2001 VW Beetle engine bay on 12/12/16 was dismissed that day. We most definitely would have corrected any damage caused at no cost to you. That appears to also be the job that took longer than expected (2days) and had poor communication.

The 2006 Scion TC arrived 02/24/17 with a steering problem complaint which we did not experience during several test drives. We thoroughly inspected the steering, suspension, and all other systems and found no issues. As you know, we do not replace parts unless we experience an issue.

We absolutely had some issues during that short time frame, and were the "victim" of hiring a mediocre technician because great ones are hard to find (and cloning John is not an option yet). I assure you the "pattern" has improved drastically. We spent most of 2017 implementing solid procedures to ensure that each vehicle is more thoroughly inspected before delivery and added a mini-clean to each job. We've hired more experienced technicians and office staff who share our philosophy on workmanship & client care; team members who plan on being with us long term.

Thank you for your honest feedback and please know that you are always welcomed at ASAP!

5 stars Verified customer

Once asap auto found what the issue was with my headlights, we then had to wait 2 weeks for them to be shipped. Only bec ... Read More

ASAP Auto Repair replied:

Thanks for your kind words, Lindsey, and for trusting us with your 2004 Nissan 350z. Glad that we were able to resolve the headlight issue!

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