Darlene is a sweetheart and a people pleaser and an excellent hair stylist. She just s very careful not to damage your hair while coloring. Unfortunately that means that she doesn’t take chances so my hair is never bright enough when I get foil. I haven’t found anyone better so I will continue working with Darlene until she gets it 100 percent right. We are at 97 percent. Best hair cuts ever though. She listens and understands what you want and delivers.