Dr Germann and the staff at Ashburn Village Animal Hospital have taken excellent care of my pets. My 10 year old dog was quite sick, and Dr Germann worked very hard to figure out what was wrong with him, and he made a full recovery. She has also taken excellent care of my two cats. I highly recommend Ashburn Village Animal Hospital, everyone there really cares about the animals they are seeing. I know they are in good hands when they go there.
Both of my dogs have been seen Dr. Credit and Dr. Germann for the last 4 yrs. The doctors and Nick are awesome and we always had a great experience until this past visit. A new technician ( I had never dealt with her before) took care of their blood work and I had never heard my dogs scream so much. When I offered to bring them back at another time, she just claimed that the one crying was a drama queen and disregarded the possibility of him actually feeling pain. Out of the 2 dogs, one has very low tolerance for pain and he had just been bitten by another dog and had stitches removed a few days ago. I am very bothered by the experience and will make sure she is not near my dogs for any future visits. The lady at the front desk was very nice and offered to add a note to my record to schedule Tech appointments only with Nick. The other male tech with long hair seemed nice and was gentle with my dogs but he was assigned to another dog. There was another lady assisting who seemed new as well and I told her that I had given the dogs anti-anxiety meds prior to the visit and she didn’t even ask the name of the medication. Again, the doctors, Nick , and front desk are great and I always have a great experience with them so I will continue to take them here but not with this technician.