94.6% would refer friends and family to us

5 stars Customer since 2001

Excellent, caring, friendly staff!

5 stars Customer since 2015

Purchased some Bravecto and made an appointment. Receptionist/technician was fabulous as usual.

5 stars Customer since 2017

They were super helpful when it came to my dog! They are on top of their stuff and it makes me feel confident my dog (who had Addison's disease) will be in good hands.

5 stars Verified customer

Great experience!

4 stars Customer since 2009

I am not sure why the bloodwork that my cat needs went from $50 last year to $175 this year but that seems like an excessive increase. For people on a retirement budget, it was steep. Otherwise, the care given has been very good.

5 stars Customer since 2005

I always have a wonderful experience at Ashburn Village Animal Hospital. They easily accommodate my last minute needs for scheduling an appointment on my lunch break and I never have to wait to be seen. The visits run smoothly and although my dog is blind and very nervous about going to the vet, he is getting better about his visits and his health has never been better. The Dr. and staff are all amazing and I will always go to Ashburn Animal Hospital for all my pet needs.

4 stars Verified customer

A bit of a wait today, but staff kept me informed about timing. They were polite and apologized for the delay.

2 stars Verified customer

I did not appreciate being told that I am essentially a bad pet owner and then I felt threatened to have to purchase heart guard from the office. I have been coming here for a year and have not had that experience before. I am honestly appalled and will not be returning there anymore as you should not intimidate owners into purchasing from the office nor tell them what they need to do to train their pet. Your job is to check the pet for wellness, you are not a dog trainer.

Ashburn Village Animal Hospital replied:

We appreciate your honest review, as it is important to us for our clients to be happy. While we are here to offer medical advice, we do like to educate our clients about home care and products as well, as the safety of our patients is of utmost importance. But we certainly never intend to make a client feel guilty about any of their decisions. We are more than happy to discuss this further if you'd like. Please feel free to contact our Chief of Staff, Dr. Germann, at (703) 729-0700 at any time.

5 stars Customer since 2001

I was able to schedule my cat's appointment the same day. When I arrived, we were greeted and taken to the examine room. No waiting! Jasper was checked and given his shots. Everyone was friendly and professional. They took good care of my cat.

5 stars Verified customer

Always great service!