94.4% would refer friends and family to us

4 stars Verified customer

A bit of a wait today, but staff kept me informed about timing. They were polite and apologized for the delay.

2 stars Verified customer

I did not appreciate being told that I am essentially a bad pet owner and then I felt threatened to have to purchase heart guard from the office. I have been coming here for a year and have not had that experience before. I am honestly appalled and will not be returning there anymore as you should not intimidate owners into purchasing from the office nor tell them what they need to do to train their pet. Your job is to check the pet for wellness, you are not a dog trainer.

Ashburn Village Animal Hospital replied:

We appreciate your honest review, as it is important to us for our clients to be happy. While we are here to offer medical advice, we do like to educate our clients about home care and products as well, as the safety of our patients is of utmost importance. But we certainly never intend to make a client feel guilty about any of their decisions. We are more than happy to discuss this further if you'd like. Please feel free to contact our Chief of Staff, Dr. Germann, at (703) 729-0700 at any time.

5 stars Customer since 2001

I was able to schedule my cat's appointment the same day. When I arrived, we were greeted and taken to the examine room. No waiting! Jasper was checked and given his shots. Everyone was friendly and professional. They took good care of my cat.

5 stars Verified customer

Always great service!

5 stars Customer since 2002

The service provided today was outstanding. Our dog was not feeling well and needed to have an emergency visit to see the doctor. They were able to work her in quickly and explained everything that was going as the examination was going on, as well as the findings on the x-ray. We were sent home with a special diet for a few days, a probiotic to add to the special food and instructions to call if any questions came up or she didn't improve. The vet was very concerned and took her time going through everything with me.

5 stars Customer since 2005

The most intelligent, compassionate, caring Vet and all the staff. Just so wonderful with our 4 legged babies. We love them❤️

5 stars Customer since 2008

GREAT experience. Caring Tech and Doctor. Receptionist friendly. Would recommend highly.

5 stars Verified customer

Our time at Ashburn Village Animal Hospital is always a pleasure!

1 stars Customer since 2008

Mistletoe can be a handful

Both Tech and Dr so caring. A relaxing visit for once.

5 stars Customer since 2012

As usual staff, wait time, attention to detail and comfort exceeded expectations.