Your facility is very large and has the feel of herding cattle. With the notable exception of your receptionist Dee Gillespie, I feel like one of the herd "mooing" along the assembly line.
In speaking with others, I have found other facilities that no not require eye dilation for annual check up! It seems there is a camera available that will take a picture of the entire retina for review and patient education. I am very likely to seek out these providers for my next annual appointment.
Dr Schultz is wonderful!! Worked me in for an emergency visit, took the time with me to explain what had happened to my eye, the treatment plan, the medications recommended, the time for healing, and offered to be available whenever I needed him again. I had an EXCELLENT EXPERIENCE!