96.4% would refer friends and family to us

5 stars Customer since 2017

It was fast and he did a great job.

5 stars Customer since 2017

I was pretty scared for this appt because of the possibility I had an eye disease. The staff at this office are all friendly, informative and efficient. The receptionist was amazing in every way, the assisting staff to the doctor were all kind and did their jobs perfectly. The eye doctor, Dr. Stone was everything you could want in a medical professional. I was praying for a good outcome, and that prayer was answered, but the staff made me feel less anxious and that made just as much a difference in its own way, as my answered prayer did. Thank you all for doing good work. It does not go unnoticed nor unappreciated.

4 stars Customer since 2011

I sustained a significant head injury which involved my left eye. I called about a week after I came home from a four day stay in the Neuro Intensive Care at Mission. I was told to put ice on my eye area and that would reduce the swelling. I had been doing that. Anyway, I waited for another week and called and asked if I could see Dr. Schultz (my reg. doctor that I really like). She put me on hold, went and talked with Dr. Schultz's nurse, got back on the phone and said I'd need to have my neuro office and fax over information from their visits regarding the accident. Gave my PCP and neurologist the information and they faxed it over. However, within the hour of asking me to get the information,the appt. sec. called and said she hadn't received anything. I politely told her that she needed to wait longer than an hour to get the information. She called back later that afternoon and said that Dr. Schultz could see me in June. I was livid. I told her that this was not something that could wait until June because I had been injured and wanted to make sure that I was okay. Once again, she put me on hold and came back and said, "well....I've given this information to the doctor and he will let me know if we can work you in." ( I wondered if she had actually given the information to him at from the initial conversation). She said, once again, I will have to check with Dr. Schultz's nurse and see if we can work you in. She called me back the next day and asked if I could come in on this past Thursday--which I accepted. I saw Dr. Schultz, he was very understanding (as usual), went through tests and said that everything seemed to be okay.

I have NEVER had a problem making an appt. with Dr. Schultz when I've called there. As a matter of fact, a couple of years ago, I called the on call dr. (who happened to be him) because of some color dots in my eye. He told me to come into the office (this was on a weekend) and took a look at my eyes. He said that everything seemed normal but wanted me to see the retinal specialist--who found nothing abnormal.

It was quite frustrating trying to get an appointment for what I feel (and felt like)was an urgent matter and not one that could wait until June. Even though I explained the urgency to the appt. sec. Fortunately, I was able to be worked in and everything checked out well.

5 stars Customer since 2017

My appointment went very smoothly. I was in and out in a very reasonable amount of time. Staff and physician were friendlyand efficient. No issues at all.

5 stars Customer since 2011

Always very professional and feel I get the best of care with my glaucoma.

5 stars Customer since 2012

Timely, and excellent service

5 stars Customer since 2011

Excellent care. While Dr. McLean did provide information about the procedures performed, he could take a little more time with his explanations and resulting questions..

5 stars Customer since 2012

I was called on my appointment time, had a thorough discussion with the technician, and only a v very short wait until the doctor came in. This was an annual check-up, and since I had no problems, he was able to check me out, give me time for any questions, and complete my visit in a short time.

2 stars Customer since 2015

I was on time for my appointment, yet still waited 40 minutes before being called into a room. Another hour before I saw the optometrist. When she finally did come in, my contacts were out and my eyes were dilated so I couldn't even see her. She was rushed and didn't even sit down to talk to me. I finally left my 8:10 appointment at 1050. I won't be back. This place and the bedside manner of the doctor was terrible. All the front desk staff were more than friendly and I would give them 5/5 stars.

3 stars Verified customer

The doctor and staff are excellent but wait times are excessive usually taking at least an hour an a half to get thru the procedure. I arrived at my time of 3:10 and walked out the door at 5:20.

You need two reviews.

One for doctors and staff is 5 stars.

Two for wait times a 2