8243 W Westpark St
Boise, ID 83704

Mon - Fri: 8:00AM - 5:00PM

Sat - Sun: By appointment only

98.4% would refer friends and family to us

3 stars Customer since 2021

The lady was really nice but she wouldn’t say that it was a free estimate so we are going to someone else.

5 stars Customer since 2021

Great experience using a new company. We were so pleased with the knowledge and friendly attitude the tech had. Thanks again and would recommend Ashley Heating to anyone

5 stars Customer since 2021

Excellent customer service from beginning to end!!! Shanon was quick to respond to my online request for an appointment. Very friendly & accommodating. Kelly was on time & quick to identify the problem but took the time to show me exactly what the problem was & how it needed to be fixed. Luckily it was a quick fix & he had the part with him. The whole appointment took about an hour.

I am very please with Ashley Heating, Air & Water. I would definitely recommend for any of your HVAC needs!!

5 stars Customer since 2021

2-18-21

My wife has significant allergy issues to dust & mold so when we recently downsized & purchased an older home in Kuna getting the heating & a/c ducts & furnace cleaned & professionally sanitized was a top priority.

After getting several bids & checking customer feedback we we decided to go with Ashley Heating. Getting the ducts & furnace cleaned is a two step process & Ashley made scheduling simple & both techs called shortly before promptly arriving on time !

The duct cleaning part was completed by technician Zack who arrived with a truck equipped with a high powered vacuum, that process took about 3 hours & was surprised that he left no mess despite all of the vents that he had to remove & clean to complete the service.. Zack started out by showing us before & after photos of the heavy buildup of dust & crud in our ducting & were amazed at how sparkling clean they were when done.

After the ducting was cleaned & sanitized technician Josiah arrived with his service van to service & clean the furnace, & all was completed in the same day. Both Zack & Josiah were very courteous & provided us with several tips on how to keep our system clean & working better. We will remain dedicated Ashley customers as long as they have employees like these & will recommend Ashley to our family & friends.

Chuck & Mary T.

Kuna

5 stars Customer since 2020

I contacted Ashley on Friday 12/4 via email to request a 2nd opinion from a just received annual maintenance review. Within an hour a representative called me back, scheduled a consultation for the next business day. During the consultation, the technician’s diligence and expertise were obvious the entire inspection. His review and findings put me a 100% ease as to the current condition of my furnace.

Thank you from your newest customer.

5 stars Customer since 2020

We had recently sold our home and needed to have our heating system inspected - I reached out to a friend of mine and he immediately referred Ashley Heating and Air -

My expectations were exceeded - the sales professional who visited my home was clean, courteous, knowledgeable and just a GREAT person. We visited and he showed me everything he was doing and explained things I didn't understand about heating/cooling pumps etc. At the end of the day - they do it RIGHT - People make the difference - they are Super.

Tom Meyer

5 stars Customer since 2020

Good service, great product.

1 stars Customer since 2014

The technician was very courteous and provided great customer service. No issue there at all.

The issue started when replacing a simple thermocouple in my water heater turned into a $310 job. Yes he cleaned other parts inside but it is unconscionable that job should be that expensive. And that price was the price for the Basic plan in a list of three plans he presented me.

It's tough to request a 2nd 3rd opinion when $89 charge per visit is on the line already. Ashley will definitely not be the first company I call next time.

1 stars Customer since 2014

The technician was very courteous and provided great customer service. No issue there at all.

The issue started when replacing a simple thermocouple in my water heater turned into a $310 job. Yes he cleaned other parts inside but it is unconscionable that job should be that expensive. And that price was the price for the Basic plan in a list of three plans he presented me.

It's tough to request a 2nd 3rd opinion when $89 charge per visit is on the line already. Ashley will definitely not be the first company I call next time.

5 stars Customer since 2020

Called ahead when 10 min away

Polite

Explained everything

Efficient

Overall a very pleasant experience

Than you so much,

Ellen