3439 Vestal Parkway East
Vestal, NY 13850

Mon - Tue: 8:00AM - 5:00PM

Wed: 11:00AM - 8:00PM

Thu - Fri: 8:00AM - 5:00PM

Sat - Sun: Closed

74.5% would refer friends and family to us

2 stars

The dental assistants are all very nice, but the office made me return multiple different times to get one cavity done each time. Upon my first visit I asked if I could do two but because they schedule people like cattle we could only do one even though I had asked when scheduling to do more than one at a time. I saw 2 different dentists for fillings and they both had very different methods. The one began doing my filling when the assistant was not in the room on time by doing both jobs, holding the suction tube with one hand and the drill with the other! Was terrifying and will not return.

4 stars

My experience here was amazing. Everyone was very friendly and knowledgeable. The new assistant Kylie was great. She did a great job putting me at ease and is very easy on the eyes which took the focus off of the work being done in my mouth. I would definitely recommend this office highly for any type of dental work.

4 stars

I was not happy when my new insurance would only cover a "chain" dental office but, when I met my hygienist, Rachel, I knew I was in good hands. She's both gentle and thorough and gives good advice.

I've seen three dentists at this office and the last, Dr. Sales, not only put me at ease, he gave clear, but not condescending, explanations and advice about anesthetics. Even when I did feel pain - only once - he was able to drill more lightly after that. That's skill, intelligence, and compassion rolled into one great dentist!

His assistant(whose name, I'm sorry to say, I forgot) was the best I've ever had. I have a small and very sensitive mouth. She worked the suction beautifully without hurting my lips. She and Dr. Sales did not chatter between themselves either. They were totally focused on my mouth and their job. Thank you!

I don't want to forget to mention Christina, who settles my accounts and sets up my next appointments. She's smart, efficient, and sincere: just-the-right-amount of friendly and nothing fake.

When you're my age (mid-sixties)and find yourself in a vulnerable position, you really appreciate intelligence, compassion, skill, and respect instead of ignorance and condescension, which is what one often encounters these days.

I really hope that Aspen will make efforts to keep and support people like Rachel, Christina, Dr Sales, and his assistant.

1 stars

This place is not clean, the restroom had blood on the toilet seat! The dentist chairs,floors and windows were all filthy. I walked out I would never get my teeth cleaned at a place that isn't clean ewwww.

1 stars

My sister went to have 3 of her wisdom teeth extracted which they told her would take 45 minutes and she was being put under anesthesia. the procedure ended up taking over 2 hours and my sister got combative in the middle of it and started thrashing and hitting while still under anesthesia, they kept working and after pulling 2 teeth and chipping one of her other teeth they decided they were out of time and the other one would have to wait till a later date. They let my sister leave before she was even awake enough to walk by herself someone had to walk her out to the car and my mom had asked him if they were sure she was OK to leave and they said yes she is fine. Not even 3 minutes later my sisters throat and tongue swelled up and she couldn't breathe she was gasping for air and vomiting a lot of blood. My mom had to call the squad and by the time the squad got my sister was passing out because she couldn't breathe. This was a HORRIBLE experience and the ER even said that when someone gets combative under anesthesia it is a type of reaction and she should have been woken up immediately and observed to make sure she was ok before she was sent home!

1 stars

Horrible, made to feel like a second class citizen. Waited two hrs only to be told would need another appointment.

5 stars

Love this dental office!

Having had unpleasant experiences in my early years, I am always apprehensive about dental work.

Every person at this office was kind, friendly, compassionate and professional! I want to mention them all:

Dr. Ortiz; her assistant, Jenny; Jenn and Christina in Financial Services; Jake in the lab and Cara at the front desk. Thank you one and all for helping me regain my smile in record time!

I never waited more than 5 minutes to be seen; I was always called by name by the entire staff and the results are excellent.

I would recommend this office to all...

4 stars

Dr. Sales +Lindsey were very professional and coutious . Dr Sales is very good at his trade and make a stressfull experience very good . Excelent work and thanks

5 stars

Very satisfied with my cleanings done by Rachel, she very thorough and

Knowledgable about the upkeep of my teeth, overall great experience.

1 stars Verified customer

My experience with this dental office from the receptionist to the dentist themselves was horrible. I would not recommend this place to anyone.

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