I was not happy when my new insurance would only cover a "chain" dental office but, when I met my hygienist, Rachel, I knew I was in good hands. She's both gentle and thorough and gives good advice.
I've seen three dentists at this office and the last, Dr. Sales, not only put me at ease, he gave clear, but not condescending, explanations and advice about anesthetics. Even when I did feel pain - only once - he was able to drill more lightly after that. That's skill, intelligence, and compassion rolled into one great dentist!
His assistant(whose name, I'm sorry to say, I forgot) was the best I've ever had. I have a small and very sensitive mouth. She worked the suction beautifully without hurting my lips. She and Dr. Sales did not chatter between themselves either. They were totally focused on my mouth and their job. Thank you!
I don't want to forget to mention Christina, who settles my accounts and sets up my next appointments. She's smart, efficient, and sincere: just-the-right-amount of friendly and nothing fake.
When you're my age (mid-sixties)and find yourself in a vulnerable position, you really appreciate intelligence, compassion, skill, and respect instead of ignorance and condescension, which is what one often encounters these days.
I really hope that Aspen will make efforts to keep and support people like Rachel, Christina, Dr Sales, and his assistant.