The staff is always friendly and knowledgeable. I gave 3 stars for that. In my opinion the decor is in desperate need of an update. I took away 2 stars for that. It appears over decorated with out of date "stuff".... color, lighting, mirrors, all bad. I hated seeing myself in the mirror there. I couldn't see my reflection very well and what I could see looked horrible. I couldn't tell what color my hair was until I got home! High end top salons should always strive to be on trend or ahead of the curve, not 20 years behind. I'll keep looking. Good luck As You Like It!