96.2% would refer friends and family to us

4 stars Verified customer

I would have preferred to be contacted by phone or text for injection dosage and medication adjustments than by email.

4 stars Verified customer

Staff and team were great. The only thing I would suggest is being more clear on billing: total cost, estimated copay and what insurance will cover. None of this was discussed on my consultative visit and it was vague on my second visit.

3 stars Verified customer

Well I loved my doctor Dr.Walmer he was great. Gave me the best treatment that was good for me. But the front office. I didn’t like at all. They looked at you like if you were stupid ever time you asked them something. They also didn’t care about anything.i had to call various time to see what was going on. They were rude. They weren’t organized at all!!! Etc.... i just didn’t like the ladies up front..

Atlantic Reproductive Medicine Specialists replied:

We want to apologize for this experience of our front desk. Two of our 3 front office staff are new (under 90 days), and still learning to effectively manage all of our processes. Thank you for your patience as they complete their orientation. We are so glad to hear that you have a wonderful experience with Dr. Walmer.

5 stars Customer since 2017

I felt so taken care of and fed off the positive attitude of everyone on staff.

Atlantic Reproductive Medicine Specialists replied:

So glad to hear this!

5 stars Customer since 2018

I had a wonderful experience at ARMS. Everyone was so kind and attentive. Dr. Copland was amazing and explained everything to me as it was being done. My nerves were at 100 due to the circumstances and the ARMS staff helped me to feel at ease. A really wonderful experience!

Atlantic Reproductive Medicine Specialists replied:

We are so happy to hear this, Candice! Thank you for this awesome review.

5 stars Verified customer

Doctors are great and take their time with you. Highly recommend!

Atlantic Reproductive Medicine Specialists replied:

Thank you!

5 stars Customer since 2018

Great experience. Friendly administrative staff and practitioners. I never have to wait for my appt and they always have good times available.

Atlantic Reproductive Medicine Specialists replied:

This is great to hear! Thank you for your feedback, Melissa.

5 stars Customer since 2017

I can’t say enough good things about Dr. Copland and the entire staff at Atlantic. They make you feel right at ease from the moment you walk in. Dr. Copland is the most caring doctor I have ever been to and takes the time to sit and explain the process. The process is not an easy one but they do everything they can to make it a little better.

Atlantic Reproductive Medicine Specialists replied:

Thank you, for your thoughtful review, Laura. We are glad to be here to help you.

5 stars Verified customer

Finding the perfect words to describe Atlantic Reproductive Medicine is virtually impossible. How do you describe the people that literally make dreams a reality and miracles come to life? The care and compassion that Dr. Copland (and the staff) showed throughout this process is indescribable. When going through such a sensitive process, it is really critical to choose the right people to go through it with you. Atlantic Reproductive Medicine is that place.

Atlantic Reproductive Medicine Specialists replied:

Thank you so much for your feedback and your review! It means a lot to us.

5 stars Customer since 2018

Such an awesome office! First my husband and I went to Carolina Conceptions - they pretty much did a sales pitch for IVF. Every ultrasound and bloodwork we had, we were literally in and out in about 10 minutes. I felt like just another number. Here I feel like Dr. Copeland generally cares and is interested is helping us get pregnant and not just trying to make a better statistic. I’m so thankful we found this office. .

Atlantic Reproductive Medicine Specialists replied:

We are glad you found us, too, Ashley! Thank you for your great review!

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