100.0% would refer friends and family to us

5 stars Verified customer

Noki is the best! This was my first facial (ever) and she did a great job, my face is so smooth and clear. She also does my eyebrows and lip frequently and they always looks great. :-)

5 stars Customer since 2008

Noki E. is a terrific estetitiin! The front desk staff is pleasant and helpful!

5 stars Customer since 2017

Miresa went above and beyond in providing me her expert advice on picking out the right shade of color and made me feel very relaxed and comfortable trusting her to do a good job, and she did a great one! I have found my forever hairdresser!

5 stars Customer since 2006

I always get great service from Noki and she is a delight, as well as the receptionists.

1 stars Customer since 2006

I am really disappointed. I have been going to Atrium for my hair and my waxing for 13 years and I have always paid the same price for bikini waxes. Because I have been waxing for many years my waxing needs are specific to a smaller area than the French or Brazilian so I thought the amount I was paying was fair for both of us. The time before this last time I was in, I was told that I would have to start paying $10.00 more because it was not a standard wax. This really upset me because I have a small amount of hair and it is only specific to a certain area, not a full French or Brazilian. I decided to go back for another wax because I have not had time to look for a new location and I was not charged $45.00 (which I think is ridiculous) but I was charged $54.00! This is a $19.00 increase over what I have been paying for 13 years. When I was told my total I was shocked and I then I found out how much I was charged for the bikini wax and the underarm wax. I told the person at the front desk this is not correct. The last time I was in I was told I would need to pay $45.00, not $54.00. Unfortunately I had to pay it because I did not have time to wait to discuss it further. I then received a phone call saying the amount was incorrect and I would receive a credit of $5.00. This is very poor customer service for a client who has used the salon for 13 years. I do not expect something for free. I think $35.00 for what I have done is more than fair for both of us. Needless to say, I am not happy and I will be going somewhere else and paying the amount that I think is fair. Too bad you lost a long time customer.

5 stars Customer since 2013

Really appreciated the call informing me that Celine was running late, I took advantage of that, shopped before my rescheduled time and everything worked out beautifully. Great attention to detail and a perfect hair cut. Fran Rodriquez

5 stars Customer since 2017

Marissa was great!

5 stars Customer since 2017

I am very pleased with how quickly I got an appointment and how fast my appointment was. Bri was very helpful and honest with what to expect and what can be achieved. The front desk ladies were very kind and helpful as well.

3 stars Verified customer

The massage was amazing! But the employee giving pedicures should be considerate of the people getting massages. She spoke and laughed very loudly during my entire 90 minute massage. It was really distracting and definitely took something away from my experience.

5 stars Customer since 2017

My facial was wonderful and everything felt very clean.

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I called Franklin's Auto to get a quote on an oil change & they said it would be $35 & I asked if I could pay $30 & they said yes. When I arrived the man at the counter said it would be $40. I explained the phone conversation & they said ok to $30 again. During my wait, I was told I needed to change my oil filter & I told them ok. Nobody called to tell me my car was ready when I decided to walk in because I was waiting a long time. Franklin's Auto charged me $13 for labor, $21 for the oil filter, $25.43 for oil & oil filter?(double charge), Haz Waste $3 & tax$2.89. There was a $10 discount. So all together I end up paying $55.32 for a simple oil change!!!! I will never go back there and get taken advantage of again.
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