I am really disappointed. I have been going to Atrium for my hair and my waxing for 13 years and I have always paid the same price for bikini waxes. Because I have been waxing for many years my waxing needs are specific to a smaller area than the French or Brazilian so I thought the amount I was paying was fair for both of us. The time before this last time I was in, I was told that I would have to start paying $10.00 more because it was not a standard wax. This really upset me because I have a small amount of hair and it is only specific to a certain area, not a full French or Brazilian. I decided to go back for another wax because I have not had time to look for a new location and I was not charged $45.00 (which I think is ridiculous) but I was charged $54.00! This is a $19.00 increase over what I have been paying for 13 years. When I was told my total I was shocked and I then I found out how much I was charged for the bikini wax and the underarm wax. I told the person at the front desk this is not correct. The last time I was in I was told I would need to pay $45.00, not $54.00. Unfortunately I had to pay it because I did not have time to wait to discuss it further. I then received a phone call saying the amount was incorrect and I would receive a credit of $5.00. This is very poor customer service for a client who has used the salon for 13 years. I do not expect something for free. I think $35.00 for what I have done is more than fair for both of us. Needless to say, I am not happy and I will be going somewhere else and paying the amount that I think is fair. Too bad you lost a long time customer.