95.5% would refer friends and family to us

5 stars Customer since 2007

Everyone was very nice, attentive, and loving to our dog. So glad they are open 24/7. I checked in around 4 am. Of course, benefited from no one else there with a pet. But, thankful they were open!

5 stars Verified customer

My regular Vet was closed, so grateful Animal Urgent Care of SOC was there to help my Eskie.

5 stars Customer since 2022

Thank you so much for taking care of Enzo. While we still don't know how he got so ill so fast, we are hoping he will continue to trend towards the good side. Everyone was so professional & compassionate. Thank you for being there. This was our first time ever using an Animal Urgent Care. We are fortunate to have you so close.

5 stars Customer since 2022

The staff couldn’t have been more helpful or caring.

4 stars Verified customer

The standard of care is always great at animal urgent care, the staff are thorough, considered and provide good communication. For an urgent service the fees are reasonable. Our only wish is that the wait times were a little shorter, never leave in under 3 hrs. Thanks so much for all your help and care!

4 stars Verified customer

This place really needs to have 2 veterinarians at all times. Went on a Saturday night at 9:30pm and waited 3 hours before my dog was seen. The veterinarian was nice but looked exhausted. I just feel more help is needed.

1 stars Verified customer

The costs were utterly outrageous and we we're made to feel like our only options were to pay the exorbitant fees or put our cat down. It was late on Christmas Eve, urgent care facility options were quite limited. We brought him here in hopes they could help our lethargic cat. After 3 hours, feeling like a deer in headlights, and hearing phrases like 'you have a very, very sick kitty' and 'you have to give us a the payment so we can start treating your cat', we ultimately caved for the sake of our beloved pet.

Here's a couple of examples of the gross over charging: our sweet kitty urinated on himself, so they hosed him off and charged us $50! In the itemized bill they listed 20 injections (in less than 48 hours), no description of the meds, and at a cost of $1,860.

They seemed to care more about the money they made than the care, health and well being of our cat. Perhaps there is some sort of commission or bonus structure paid to the staff. Anyway, we got him out of there as soon as possible. I DO NOT recommend this facility for your pet.

4 stars Customer since 2022

Luna swallowed large grape so i called in first due to New Year holiday, they gave my pomsky something to make her vomit, she was in for a few hours and the place was packed with emergency animals, they were kind and I was informed all along the way, One thing only is that they needed to let persons know (privately when an animal was not going to make it) sometimes it happened in the waiting room, They should go to the exam room for this, so so sad! also luna smelled of mold...I do not know if the mats or places she was laying had a mold or what but I could not get it out of her hair.

5 stars Customer since 2021

Everyone at Animal Urgent Care was very helpful and attentive to my dog's needs. They were very caring and made sure I understood what they recommended for my dogs.

5 stars Customer since 2021

My dog was seen quickly. The staff were friendly and explained things well. The Dr. was efficient and answered all my questions.

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