95.5% would refer friends and family to us

5 stars Customer since 2021

Excellent customer service combined with professional care.

5 stars Verified customer

I will never go anywhere else for Emergency Care for my pet. The staff was excellent, my dog was treated quickly and I was informed of each step in the process. The Dr was kind, and explained every part of treatment without being demeaning. Thank you for a great experience

5 stars Verified customer

Compassionate, capable, professional

5 stars Customer since 2021

Everyone was very kind. We did not feel rushed. They discussed everything clearly and took great care of our girl. After the overnight stay, they updated us on how well she was doing and even recommended bringing her home, even though it was originally planned for a second full day/night. We appreciated their concern for our pet’s well being but not pushing to keep her longer without seeing a strong reason.

5 stars Customer since 2006

Courtesy and care were outstanding.

5 stars Customer since 2021

The staff at Animal Urgent Care assisted us when our dog ingested a large portion of a plastic squeak toy. They calmly provided information and options over the phone when we anxiously called. When we arrived, care was swift and every step was explained by the staff. Our dog recovered from what was thankfully just an expensive toy.

5 stars Customer since 2007

At a most stressful time, one when your precious pet needs emergency help, Animal Urgent Care Of South Orange County is where you need to be. From the moment you walk, or run, in the door, the staff & then doctor will treat you & your beloved pet with empathy, respect & excellent care. You will be given a complete set of written information at the conclusion of your visit as well as any needed medication. A complete set of information is also sent to your primary care veterinarian the next day.

We in South Orange County are truly blessed to have this Emergency Hospital. At our time of need, it is there.

Thank you, Dr. Laura Cross, & all at Animal Urgent Care Of South Orange County for your exceptional care of my dearly loved cat, Zuzu O'Brien.

Best regards,

Kathleen O'Brien

5 stars Customer since 2003

While taking your pet to animal urgent care is a stressful situation, animal urgent care of South Orange County did a great job of making my dog and myself comfortable. We had to go through the process of being checked in but that happened pretty quickly, my dog was taken in for care, and I was notified each step of the way what tests were needed, then what the test results were quite quickly, an hour and a half which is quite quickly and human terms. Then a plan was made and I did leave my dog overnight. He got excellent care. He’s not the first of my dogs to have gone to this Animal Urgent Care of South Orange County. Every experience has been one of feeling well cared for in a bad situation. I applaud their kindness, knowledge, professionalism and expertise. I am so thankful for all they do. Little Jack is home, healthy and safe thanks to them.

5 stars Customer since 2021

Every one was so nice and attentive. Being in veterinary medicine my self and being in an emergency state I really appreciate and did not take for granted every one and really appreciate how they treated me and my dog. Thank you again. Will continue to always refer to this amazing emergency.

5 stars Customer since 2012

Vet and staff were very kind. Thankfully it was not a super busy night, so the wait was not overbearing. The exam and treatment were thorough. The office visit was just a bit more costly than going to my regular vet, which I did expect. We have been to this facility a few times before, which shows we have confidence in the Vet and staff as we have returned.

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