95.5% would refer friends and family to us

3 stars Verified customer

It started out a very frustrating experience.

The girl that quoted us the original cost was ( I think it was Christina) was unrealistic and she was unsympathetic and not helpful at all. She said the cost was the cost and that’s that.

She said it’s expensive and she could not afford it if it was her Cat. She was very difficult to work with. I think she preys on people that are in a difficult spot and tries to take advantage of a tough situation.

I then talked to Teresa. She was very reasonable and understood what we wanted.

5 stars Verified customer

They were wonderful and caring. Loved Dr. Cross and Dr. Zambora.

4 stars Customer since 2019

I brought my dog in because he was having an allergic reaction to something and had hives all over his body. When I first walked in I was greeted by the receptionist and they were very nice. After letting them know what was going on I was informed that someone would come out to get a more extensive history about what was going on. The assistant, I think her name was Maria, was a rude to me while I was explaining what was going on and would interrupt me frequently. She was giving me attitude when I would answer her questions. Besides my interaction with her, my visit was quick and easy.

5 stars Customer since 2022

I brought my cat Chloe in for. UTI. The staff was super nice and the wait for urgent care wa a good for a Saturday ( in and out in under an hour) since Chloe doesn’t have a vet I yelped and found animal urgent care of cough OC. We saw Dr Cooper and she was wonderful ! She didn’t try to convince me to testing or anything else other than treat the symptoms on hand which is what my super old lady needed( she’s 18 1/2).. if I ever need to go to urgent care again I will def be visiting this establishment !

4 stars Customer since 2022

The price we were initially quoted was outrageous. By minimizing our dog’s stay and removing some of the recommended tests and treatments that did not seem to be connected to his condition, we found a price that was only overwhelming. We were appreciative of the care but still could not understand the extremely high cost for 9 hours of care.

5 stars Customer since 2007

Everyone was very nice, attentive, and loving to our dog. So glad they are open 24/7. I checked in around 4 am. Of course, benefited from no one else there with a pet. But, thankful they were open!

5 stars Verified customer

My regular Vet was closed, so grateful Animal Urgent Care of SOC was there to help my Eskie.

5 stars Customer since 2022

Thank you so much for taking care of Enzo. While we still don't know how he got so ill so fast, we are hoping he will continue to trend towards the good side. Everyone was so professional & compassionate. Thank you for being there. This was our first time ever using an Animal Urgent Care. We are fortunate to have you so close.

5 stars Customer since 2022

The staff couldn’t have been more helpful or caring.

4 stars Verified customer

The standard of care is always great at animal urgent care, the staff are thorough, considered and provide good communication. For an urgent service the fees are reasonable. Our only wish is that the wait times were a little shorter, never leave in under 3 hrs. Thanks so much for all your help and care!

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