96.2% would refer friends and family to us

5 stars Verified customer

Amazing staff...amazing facility. The loving care provided by the entire staff was extraordinary.

5 stars Customer since 2018

We were seen immediately, and everyone involved was friendly and professional! I was informed of prices before actions were taken and received all diagnostic records for prrimary veterinarians. It was a very positive experience!

5 stars Verified customer

I brought my dog in for what ended up to be an eye infection and was able to get in right away; ladies at the front desk were very friendly. Both the nurse and vet were very thorough and took the time to answer all of my questions. All seemed to love the animals they see!

5 stars Verified customer

Cat was well taken care of and prescribed medicines. Unfortunatly she us still not eating.

5 stars Customer since 2018

Excellent! I was taken care of immediately, the staff was. very friendly and polite, the doctor was very knowledgeable and explained everything to me and took very good care of my dog. I can't thank you all enough for such good care!

5 stars Customer since 2018

I arrived after midnight and everyone there immediately assessed the problem with my cat and throughout the three plus hours that I was there - they constantly kept me apprised of what was happening and the progress of getting her stabilized. Everyone starting with the receptionist to the vet techs up to the vet herself were completely professional and made me feel like my pet was in good hands. This situation was very frightening to me and they handled it perfectly and with care. I give them my highest recommendation.

5 stars Customer since 2005

Responsive - Attentive - Caring

5 stars Customer since 2013

From the cleanliness of the hospital, to the complimentary snacks & drinks, to the welcoming and compassionate staff, this hospital is top notch. In what can be emergency & stressful situations when your pet is sick or injured, we know our Maddie will get the best care and post visit recommendations.

Also, a special shout out to Dr. June Crook Mason who on a very busy night gave Maddie her full attention, answered all our questions and is such a nice person.

5 stars Customer since 2012

Dr June was great, talked me through my issue with my little Havanese puppy, and gave me a safe course of action. I really appreciated her professionalism and the staff for making me feel calm when my puppy wasn't doing so well. Thank you!

5 stars Customer since 2018

I honestly could not have asked for a better experience during a time of grieving.

Not only was the drive to get there incredibly calming, but the staff and facility were very welcoming. Unlike most places where it feels very sterile, the Animal Urgent Care of South Orange County felt like somewhere you would want to take your pet. And, though it was painful to say goodbye to my beloved Simba, everyone that morning was incredibly respectful and genuinely kind.

Dr. David Kogen assisted my family and Simba that morning. He made sure we knew what was going to happen and that I was comfortable through it. On top of it all, the staff created a card with Simba's paw prints to remember him by and returned him to us in the most beautiful blanket to bury him in. I am so thankful for the staff and this facility.

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