96.3% would refer friends and family to us

5 stars Customer since 2017

I was very impressed with the service and great staff at Animal Urgent Care

5 stars Customer since 2017

I brought in my terrifyingly lethargic 14 week old lab puppy, Emerson, to this clinic because he had an undiagnosed case of pneumonia. Emerson and I were from out of state and it was Emerson's first big road trip (thus, already sorta a scary first experience for us all).

June Mason and the staff were absolutely incredible - I cannot express how grateful I am to have had you guys as Emerson's critical health support team.

Dr. Mason provided us with the health support as well as emotional support that made this terrifying experience go as smoothly as it could have. Dr. Mason, you helped me maintain my sanity in one of the most emotionally trying times of my life. A million times thank you thank you!!

You'll all be happy to know that Emerson bounced back quite quickly and now cannot seem to understand what resting means...

Thank you all for taking care of my baby.

Happy Holidays!

5 stars Customer since 2017

Dr. June is a gem. I could feel her love of animals the moment she was in the room. She was calm and kind and everything I (and my dog) needed in that moment. The waiting room was filled with animals waiting to be seen but I never felt rushed. The staff was organized and all of the assistants were kind and personable.

4 stars Verified customer

The wait time was a bit long once called back in the room; however, all the staff were personable and seemed to reallly care about your pet.

5 stars Verified customer

Everyone was caring and helpful

5 stars Customer since 2017

It was comforting to know that there was a 24 hr emergency animal care service available in our time of need. After our cat was whining in pain during the middle of the night I was referred to Animal Urgent Care of S. OC by our VCA animal hospital hotline. I rushed our cat there as quickly as possible. Dr. Mason and her staff were able to diagnose the problem and treat him, starting him on the road to recovery. Everyone in the office were very courteous and sensitive to our emergency situation at hand. If we ever have another pet emergency "after hours", we will certainly be bringing them here. Us and "Gizmo" thank you!!

5 stars Customer since 2017

The staff at this facility is excellent. I was somewhat distressed when I called and Samantha was unbelievably kind and helpful. I am also thankful for Jessica M. for the referral. The doctor was patient and took her time explaining my dog's condition thoroughly and carefully. It was clear that she cares for these animals. She was helpful in directing me to make the correct treatment choice and tailored it to my budget. My amazing dog is recovering well and I am so grateful. Thank you!

4 stars Verified customer

Great bunch of people that were very thorough and professional. The facility was very nice as well. The only pause I take was they were a bit fast to quote over $600 worth of services even though my pet was seemingly feeling much better by the time we arrived. The suggestion that we could wait until morning would have been nice, but I get their perspective as well wanting to be sure our pet is healthy and they're not liable. Pet ended up being totally fine and bouncing all over again!

5 stars Customer since 2017

Thank you for taking good care of my Nemo and all the pets in the area.

5 stars Customer since 2017

They CARE!!!

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