When I entered I had no idea what to expect and was so impressed by how I was greeted. I was given a welcome bag with coupons, a small biscotti cookie and small container of a mask for my face, what a nice touch. I was escorted around the salon and told of all the services and showed the products you have. I have never had that kind of treatment in any salon I've been too. Then Kaitlin my stylist, greeted me with a hug and off to work she went with such professionalism. Asking just the right questions, showing me colors, taking such time to make sure I got the exact color and cut. After the shampoo you are given a massage of your scalp. It felt so good, first time for that too. Yes you can count on me to refer all my friends and family to your salon. I will be back infact in 5 weeks for my touch-up. Kaitlin, thank you for such great service. I love the products you picked out they are doing what is needed. You really know your job. I love my hair and color. I got lots of complements today at work. Thank you again.