As always, the folks at Aurora treated my Buzz Lightyear with kindness and professionalism. Buzz is very afraid of going to the vet's office and everyone goes out of their way to be gentle and quiet with him. I very much appreciate Dr. Cole's complete explanations and patience with my questions. In this case Buzz had to lose a few teeth, and I also appreciated the detailed written post-op instructions; it is really great not to have to rely on my faulty memory. Today, as always after any surgical procedure at Aurora (he has had several), Buzz is recovering nicely, which tells me that they did a good job. I am completely satisfied with Aurora Animal Clinic; I trust them with my dog.