99.7% would refer friends and family to us

5 stars Verified customer

As always, my issue was handled with efficiency and expertise, this time by Bill himself!!

I am always a very happy and grateful customer of Auto Surgeon Inc.

5 stars Verified customer

Very helpful and clear explanations of any repairs.

5 stars Verified customer

Work was done as prescribed and discussed possible issues that may arise in the future. Bill is concerned that your vehicle runs in a safe manner. Customer service is excellent.

5 stars Verified customer

I got my first car in 1966. I’ve never taken a car in for service anywhere that’s been as good as the

AUTO SURGEON. Everyone that works there seems dedicated to making sure your car problems are fixed correctly. A great place!

5 stars Verified customer

Bll was absolutely wonderful! We live out of state and our daughter is a student at MSU. Her car broke down and I used "google" to find a garage. Auto Surgeon and Bill had excellent reviews so I called and explained our situation. Bill was extremely professional and reassuring. He called us, sent us an itemized estimate and serviced my daughter's car. The problem was fixed and the price was exactly what we anticipated.

As parents, we were feeling so helpless and Bill put us at ease and didn't try to overcharge us. Our daughter's car was fixed and ready very quickly!

We now have a garage for future use should we need it. I highly recommend Bill and Auto Surgeon! I can't say enough about the wonderful service and communication from Bill! Top notch!!!

5 stars Verified customer

Excellent service and completed in a timely fashion! We really appreciate that they're willing to take the time to explain things in a manner that we can understand, without crossing into the territory of condescension or elitism.

5 stars Verified customer

Great customer service! I was not taken advantage of in terms of pushing fixes on my car that it didn't need and I received fair pricing. This business focuses on quality and building trust and a relationship with its customers. I highly recommend this automotive business.

5 stars Verified customer

Being from NY here in East Lansing for graduate school, I was completely flustered when my check engine light came on for the second time in less than six months and after I already had something fixed in the engine. I found Auto Surgeon online and after seeing all the rave reviews, I decided to give them a try. I could not be happier with my experience. The folks at Auto Surgeon were understanding and found the problem within the day. They replaced a fried battery and when they identified a major issue in the engine, they admitted to me they had never worked on such an issue on a Nissan and did not want my car to be he guinea pig. Their transparency was incredibly refreshing and their kindness through the process was appreciated.

5 stars Verified customer

Bill always does his best for us, making sure our vehicles are safe. And tries so hard to get it back to us as soon as possible if he can be sure it is still done right.

5 stars Verified customer

Auto Surgeon deserves six stars, not just five. Bill and his crew have provided me with honest, dependable car care services for several years. They take the time to tell you exactly what's wrong with your vehicle, then fix it promptly -perfectly -the first time around. I wouldn't go anywhere else with my vehicle.

Also in Lansing

Dental

Holly A. Scott-Hetchler, DDS, PC

5 stars 680 reviews

100% would refer friends and family to us

Dental

Robert Flewelling, DDS

5 stars 601 reviews

Doctor Flewelling and his staff have always been informative of all procedures taking place, always willing to answer any questions that arise, and always willing to work with the patients to get them the best care possible. I have been coming here for a couple years now, been to 2 other dentists prior to here, and found this to be the best choice I've made...
Read More …