Honesty and Integrity, just plain good folks. Have had my Ford F150 serviced there before and have been going here for a few years now... the word outstanding comes to mind. Nick, Lance and Team always do a great job in the repairs I need. I never worry about getting taken with these folks. Just picked up my truck again, after having called with a pretty good size coolant leak late yesterday afternoon. Had it towed here, Lance called an hour or so later, had it diagnosed... was not a simple job... I know a little about repairing this sort of leak, and know it was not a simple job... gave me an estimate, and I agreed to get the work done... I called Nick a little after that and asked to have one or two additional things done while they were into it... next day, truck is done, on time as promised. And... Nick had even called me earlier to state the repair would cost much less than original estimate (who does that???) that once they got into the job they found things were a little better than even originally thought and I would NOT be needing the more expensive agreed upon fix (this was one of those things that you don't know for certain until you are into the job). Again, as in the past, honest folks. That goes a long way with me.... sometimes it can be difficult to establish trust with a good shop... these folks always exceed my expectations. I certainly appreciate it. Quality work and honesty. Outstanding! Thank You Nick, Lance and Team... I appreciate it. I have easily recommended this place to friends and relatives and all have been very satisfied. Thanks again!