I trust that my Toyota Prius is in excellent, knowledgable hands anytime that I bring it in for repair. I have been educated about how hybrids works in understandable lay-mans terms with all the technicians, Ray, Reece and the owner, Mark. Terry will ensure that appointments are made and if he does not know the answer, he refers them to the technicians. Pat has gone the extra mile by driving me to Budget Rental agency when I needed to leave it overnight. They refunded $10.00 off of the bill for the rental car. Reece was the technician that worked on my car on April 27, 2018. They have never gouged me on repairs that are not needed which some other companies try to do. That builds trust. Hat's off from Ms. Bossaller!