My wife sat for 2 hours while they did a oil change and ac recharge. When the recharge didn't work they did not ask her if she wanted them to try something else or come back another day. 3rd straight visit she has been stuck for multiple hours waiting for an oil change. And the A/C still doesn't work so the 2 hours didn't accomplish anything.
Michael, The appointment was regionally set up as an oil filter lube service and a waiter status. Which is 30-45 minute service. We received a call after the appointment was set asking if we could charge the A/C. Two hours is the amount of time needed to perform these services. I would highly recommend dropping the vehicle off when services exceed the time you are willing to wait. The A/C system vacuum, recovery and charging takes about 1 hour and 15 minutes. The system still didn't operate after the recharge which indicates that there is something electrical causing the fault. Electrical testing would take even more hours. Jim