I was having some weird intermittent shudder from the rear of my car. No clue what it was. Thought it was just old tires that were coming apart. Nope. My transfer case was also getting leaky. I took my tried and true old Kia up to Mike and he was able to take a look and tell me what was going on. He also did was research too! So not just some guess, he looked at my car, read about my car and the weird shudder going on and really took the time to get it right. He gave me options on different fixes we could do outside of replacing my transmission (not worth the money on such an old car) to give me a few more years. Happy to report the shudder is gone and my car runs like new again. No more leaking and no more shudder. Really satisfied with the solid and genuine customer service, being treated not like an idiot woman and honesty. Also they have mad tetris skills in the parking lot in their small space.