Needed the yearly inspection on one of our vehicles. Needed to be done at specific time, specific date, and done by specific time on date needed. As usual, the service and timing far exceed any possible expectations from such a busy full service entity. TJ is an amazing service rep and we are blessed by him and Jimmy's Automotive Center. So, if you read this, it is totally factual and true. If it were different I would also state that.
Jimmy's Automotive and all folks involved in my "beyond excellent automotive care"!! Merry Christmas and Blessed New Year!!! His Name is Glorified by your service to your customers!!!!!
Thank you! We appreciate you continuing to give the opportunity to service your vehicles!
My battery died yesterday when I went to leave for the dentist. I called AAA they said they 'might' be able to get to me in about an hour - which would mean missing my appointment. I called Jimmy's Auto, where I have all my service done, and TJ came to my house within 5 minutes (no joke) to jump start my car. When he removed the cables and asked me to start the car, no luck - so he jump started it again. Obviously, I needed a new battery. He asked me to follow him to the shop and as he was driving out of my driveway was already on the phone with Brad to make sure they had the battery my car needed, and to put the shop 'on notice' we were coming in on a 'rush' basis to install the new battery. We got to the shop, the battery was ready for installation, and although the shop was full, they brought my car right in and had that new battery installed in 10 minutes! I made it to the dentist only 10 minutes late.... This kind of SERVICE is unheard of today. TJ, Brad, and all the mechanics who work at Jimmy's are always great - but this experience was well beyond what any customer would expect. These guys are GREAT!!!
Went in for an annual registration inspection and came out with a set of new tires! Excellent service by TJ. Based on my first experience w/AJimmy's, I will be coming back for more routine maintenance. It is convenient and affordable.
The team here at Jimmy's Automotive Center greatly appreciates the kind review! We are thankful that you gave us an opportunity to earn your business! And we thank you for coming to see us! Have a great day!
As always, answered all my questions and were professional yet friendly. Great group of guys!