97.1% would refer friends and family to us

5 stars Verified customer

Always a pleasure bringing my auto to your establishment because of great staff, and good prices.

Jimmy's Automotive Center replied:

Thank you very much! We appreciate you saying that! Thank you for being our customer!

5 stars Verified customer

The front desk always greets you upon arrival. Once you are checked in they call you by name.

The work is performed accurately and timely.

On one occasion, before a trip to PA, they broke with their protocol and accepted a credit card that they normally do not accept, completing the needed work rather then send my off with a potentially unsafe vehicle!

That is not just customer service. It is true customer CARE! I would not go anywhere else now! Customer for life!

Jimmy's Automotive Center replied:

The team here at Jimmy's Automotive Center greatly appreciate your great review of us! Thank you for giving us the opportunity to service your vehicle and for your business!

5 stars Verified customer

Always appreciate the thorough care that my vehicle receives from the guys.

5 stars Verified customer

The service personnel were uniformly courteous. Everything was explained ti me i terms I understood. Work was done in a timely manner. I definitely will be using Jimmy's as opposed to the dealership. Costs were explained and reasonable.

Jimmy's Automotive Center replied:

The team here at Jimmy's Automotive Center appreciates the great review of us and your business! Thank you for giving us an opportunity to earn your business! Have a great day!

5 stars Verified customer

Y'all were wonderful, polite, prompt and informative! I will.definitely be back and refer y'all! Thank you!

Jimmy's Automotive Center replied:

We thank you very much for the opportunity to service your vehicle! We appreciate your business and are glad to hear that you had a pleasant expreience with us! Have a great day!

5 stars Verified customer

As always, everyone at Jimmy's Auto was professional and courteous. My service was done quickly and I didn't need my tires rotated given short time since the last time this was done. I always feel I can trust Jimmy's Auto to be honest - and not try to 'rip me off' - if something is not required and yesterday was an example of this. Having used Jimmy's Auto for quite some time now, I almost feel like they are 'friends' I can go to for any car needs, especially TJ, who will go out of his way to help. A couple came in yesterday, who were on the road on vacation and not locals, whose engine light came on and who just stopped at Jimmy's. Although Jimmy's could not help them, TJ went out to look at the engine light on their car to see what was wrong and made every attempt he could to direct them to a place that might be able to help them! These are the kind of people who work at Jimmy's! Helping perfect strangers - who would not be coming back as customers - but just wanting to HELP. We need more people with this kind of attitude. Most businesses who couldn't help a couple like this would have just told them, "sorry," and sent them away. I was very impressed and it just served to strengthen my faith in the honesty at Jimmy's Auto.

Jimmy's Automotive Center replied:

The team here at Jimmy's Automotive Center greatly appreciate the wonderful review of us! We strive to provide the best service that we can to everyone, not just our customers, because it is the right thing to do! It has always been a pleasure to do business with you! We thank you for continuing to give us the opportunity to service your vehicle!

5 stars Verified customer

A routine oil change this time. It was a good experience, as usual.

Jimmy's Automotive Center replied:

Thank you for the great review! We appreciate you continuing to give the opportunity to service your vehicles! Have a nice day!

5 stars Verified customer

Always courteous and efficient service. Thank you.

Jimmy's Automotive Center replied:

We thank you for giving us the opportunity to service your vehicle, and appreciate your business!

5 stars Verified customer

Brian, TJ, and the entire team is always great in their communication and service standards.

Jimmy's Automotive Center replied:

The team here at Jimmy's Automotive Center appreciate your great review of us! It is always a pleasure to do business with you, and we thank you for continuing to allow us to service your vehicles! Have a great day!

5 stars Verified customer

Service was quick, and the people friendly! The best part of the experience was overhearing one of the staff on the phone patiently explaining something to another customer. He had to repeat himself several times but was friendly and patient the whole time.

Jimmy's Automotive Center replied:

We appreciate you taking the time to give us this great review! We strive to treat everyone with dignity and the respect that they deserve! We thank you for being our customer, and hope that you have a great day!

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